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Leighton Healey

Calgary, AB

Does your team agree on what was agreed to?

Does your team agree on what was agreed to?

Tell me if this has ever happened to you: You leave a leadership meeting feeling good. The team has agreed on a change. The budget is approved. Everyone understands why it matters. Then Monday comes. One department treats it as urgent. Another assumes it can wait until next quarter. A

Why is every location learning the same lesson hard way?

Why is every location learning the same lesson hard way?

Spotify · Apple Podcasts Your team solved this problem last month. So why is another location working it out from scratch? Maybe an experienced supervisor found a better way to train a new hire. Maybe a crew figured out why a routine task kept going wrong. The lesson helped the people

What leaves when your best person walks out the door?

What leaves when your best person walks out the door?

Spotify · Apple Podcasts I often think about the person everyone calls when a job gets complicated. Maybe you already have a face that popped into mind. They know which questions to ask. They spot the detail a newer employee walks straight past. They can look at a situation and tell